ProcureFlow Docs

Accept or Reject a PO

When a buyer issues a Purchase Order, you must log in to the Supplier Portal and formally accept or reject it before a delivery can be submitted.

Last updated 16 July 2026


Who can use this?

Available to Supplier contacts only. Buyers manage purchase orders through the main ProcureFlow dashboard.

Log in to the Supplier Portal

Open the Supplier Portal link shared with you. Enter your email address and click Continue. A 6-digit one-time password (OTP) will be sent to your inbox.

Enter your registered email address to receive a one-time password.
Enter your registered email address to receive a one-time password.

Enter the one-time password

Check your email for a 6-digit OTP. Enter each digit in the boxes shown and click Verify OTP. The code expires after a few minutes; use Resend OTP if needed.

Enter the 6-digit code sent to your email. Each code can only be used once.
Enter the 6-digit code sent to your email. Each code can only be used once.

Review the Purchase Order

The PO detail page shows the order summary, line items, unit prices, and payment terms. If an Action Required banner appears at the top, the buyer requires you to formally accept or reject this PO before a delivery can be submitted.

Tip: Check all line items, quantities, and prices carefully before accepting. Once accepted, the PO is a binding commitment.
The Action Required banner means the buyer has enabled PO acknowledgement. The Submit Proof of Delivery button is disabled until you accept or reject.
The Action Required banner means the buyer has enabled PO acknowledgement. The Submit Proof of Delivery button is disabled until you accept or reject.

Accept the Purchase Order and set delivery dates

Click Accept on the Action Required banner. A dialog lists all line items. For each item, select an Estimated Delivery Date using the date picker. Use Set all delivery dates to apply the same date to every item at once. When all dates are filled the Accept button becomes active.

Left: the dialog before dates are entered. Right: all dates filled in and the Accept button is now active.
Left: the dialog before dates are entered. Right: all dates filled in and the Accept button is now active.

Confirm the accepted status

After clicking Accept, the dialog closes and the page refreshes. The Purchase Order Accepted badge replaces the Action Required banner, and the Submit Proof of Delivery button is now active. The buyer is notified automatically.

Tip: You can now proceed to submit a goods receipt and invoice. See the guide: Create Goods Receipt & Upload Invoice.
The PO is now accepted. The Submit Proof of Delivery button is active and ready to use.
The PO is now accepted. The Submit Proof of Delivery button is active and ready to use.

Reject the Purchase Order

If you are unable to fulfil the order, click Reject on the Action Required banner. A confirmation dialog will appear showing the PO reference. Click Reject to confirm. The buyer will be notified and the PO will be marked as rejected.

Tip: Contact the buyer directly to explain your reason for rejecting, so they can reissue a revised PO if needed.
Left: click Reject on the Action Required banner. Right: confirm the rejection in the dialog.
Left: click Reject on the Action Required banner. Right: confirm the rejection in the dialog.

Confirm the rejected status

After confirming, the dialog closes and the page refreshes. The Purchase Order Rejected badge replaces the Action Required banner. The Submit Proof of Delivery button remains disabled. The buyer is notified automatically.

The PO is marked as rejected. The buyer will be notified and may issue a revised order.
The PO is marked as rejected. The buyer will be notified and may issue a revised order.

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