ProcureFlow Docs

Create a Form Template

Step-by-step guide to building and activating a custom accreditation questionnaire that suppliers fill in when they apply to your panel.

Last updated 16 July 2026


Who can use this?

Available to Admin and Developer Employee roles only. Standard procurement users and buyers do not have access to form template settings.

Open Accreditation Form Templates

  1. From the top navigation, click Settings.
  2. In the left sidebar, scroll to the Suppliers & Procurement section and click Accreditation Forms.

This opens the template list page, which shows all templates your organisation has created.

Note: If "Accreditation Forms" is not visible in the sidebar, the feature may not be enabled for your organisation. Contact your ProcureFlow account manager to enable it.
Step 1 – The Accreditation Form Templates list under Settings
Step 1 – The Accreditation Form Templates list under Settings

Click "New template"

Click the New template button at the top right of the list.

A dialog will open asking for a name and optional description for the template.

Step 2 – The New Accreditation Form Template dialog
Step 2 – The New Accreditation Form Template dialog

Name your template and click "Create Template"

  1. Enter a clear Template Name that reflects its purpose (for example, "Standard Supplier Accreditation" or "Vendor Pre-qualification Q3 2026").
  2. The Description field is optional but helps your team identify the right template when you have multiple versions.
  3. Click Create Template when ready.
Tip: Use a descriptive name that includes the category or scope. This makes it easier to distinguish templates when you clone or archive older versions.
Step 3 – Template name and description filled in, ready to create
Step 3 – Template name and description filled in, ready to create

Template builder overview

After creating the template, you are taken to the template builder.

The builder has two panels:

  • Outline (left): a tree of pages, sections, and questions.
  • Editor (right): where you edit the selected item.

Use the outline to navigate and organise the form structure.

Note: Every new template starts with three system pages: Company Information, Banking & Payment, and Contact Information. These pages collect standard supplier data automatically and cannot be removed.
Step 4 – The template builder: outline (left) and editor panel (right)
Step 4 – The template builder: outline (left) and editor panel (right)

Review the built-in system pages

Click any system page label in the outline (for example, Company Information) to preview the built-in fields it collects.

These fields are read-only and automatically presented to every supplier who fills in the form. You do not need to recreate them.

Step 5 – Company Information system page preview: built-in fields shown on the right panel
Step 5 – Company Information system page preview: built-in fields shown on the right panel

Add a custom page

To add your own questions, you first need to create a custom page.

  1. Click the + Add page button at the bottom of the outline.
  2. In the dialog, enter a Page Name (for example, "Compliance & Certifications") and an optional description.
  3. Click Add page.
Tip: Group related questions into pages: for example, one page for certifications, another for financial information, another for Health, Safety & Environment. This makes the form easier for suppliers to navigate.
Step 6 – Add page dialog: enter a page name and optional description
Step 6 – Add page dialog: enter a page name and optional description
Step 6b – Page name and description filled in
Step 6b – Page name and description filled in

Add a section to the page

Pages are divided into sections, which group related questions together under a heading.

  1. Click the + Add section button under your new page in the outline.
  2. Enter a Section Name (for example, "ISO & Industry Certifications") and an optional description.
  3. Click Add section.
Step 7 – Add section dialog: enter a section name and optional description
Step 7 – Add section dialog: enter a section name and optional description
Step 7b – Section details filled in
Step 7b – Section details filled in
Step 7c – Section appears in the outline; click the + icon to add a question
Step 7c – Section appears in the outline; click the + icon to add a question

Add a question

  1. Click the + (Add question) icon next to the section name in the outline. The question editor opens on the right.
  2. Enter your Question text and, optionally, a Help text that provides additional context or instructions for the supplier.
Step 8 – The question editor: fill in the question text and optional help text
Step 8 – The question editor: fill in the question text and optional help text

Choose an answer type

Click the Answer type dropdown to select how the supplier should respond. ProcureFlow supports a wide range of answer formats:

  • Yes / No: simple binary choice
  • Yes / No / N/A: binary with a not-applicable option
  • Yes / No (with explanation): binary plus a text field for justification
  • Scale 1 to 3 / 1 to 5: numeric rating scales
  • Multiple Choice (single / multi-select): pick from predefined options
  • Free Text: open-ended text response
  • Acknowledgement: supplier ticks to confirm they have read something
  • Number / Date / File Upload: structured data types
  • Terms & Conditions: supplier must accept T&C before proceeding
Step 9 – Answer type dropdown: all available response formats
Step 9 – Answer type dropdown: all available response formats

Set attachment requirement and mark as required

Use the Required checkbox to make the question mandatory for suppliers.

Then use the Supplier attachment dropdown to control whether suppliers can upload a supporting document alongside their answer:

  • None: no file upload for this question
  • Optional: supplier may attach a file but is not required to
  • Required: supplier must attach a file to submit the form
Step 10 – Supplier attachment options: None, Optional, or Required
Step 10 – Supplier attachment options: None, Optional, or Required
Step 10b – Question fully configured and ready to save
Step 10b – Question fully configured and ready to save
Tip: For certification questions (ISO, BizSafe, etc.), set attachment to Required so suppliers must upload the certificate document as proof.

Save the question

Click Add question at the bottom of the editor panel.

The question is saved and appears in the outline under its section. Click it in the outline at any time to edit the text, type, or attachment settings.

Repeat steps 8–11 for each question you want to add.

Note: After saving, you can also upload reference attachments: documents visible to the supplier as context (for example, a certification standard PDF). These appear in the editor after the question is saved.
Step 11 – Question saved and visible in the outline; click to edit at any time
Step 11 – Question saved and visible in the outline; click to edit at any time

Activate the template

When you are satisfied with the form structure, click the Activate button at the top right of the builder.

The template status changes to Active.

Only one template can be active at a time. Activating a new one automatically deactivates the previous one.

Important: Once a template is activated, it becomes the form that suppliers receive when you send new accreditation invites. Existing in-progress accreditations are not affected.
Step 12 – Template activated: the "Active" badge replaces the Activate button
Step 12 – Template activated: the "Active" badge replaces the Activate button

Confirm the template is live from the list

Navigate back to Settings > Accreditation Forms to confirm the template shows an Active status in the table.

From this list you can also:

  • Clone the template to create a variant.
  • Edit an existing draft template at any time.
Tip: Use Clone to create a copy of the active template before making changes. This lets you build and test a new version as a Draft before switching it to Active, with no disruption to live invites.
Step 13 – Template list confirming the newly created template is Active
Step 13 – Template list confirming the newly created template is Active

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